Rates are subjected to change and payments are due at the time of booking. A minimum Charge of 2 is required and tour prices includes access fees, guides and transportation. Payments are to be done before the tour.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.